Your Privacy Matters at bb111 —
Transparent Data Practices
bb111 is committed to protecting the personal information of every player on our platform. This Privacy Policy explains clearly and honestly what data we collect, why we collect it, how we use it, and the rights you hold over your own information.
How bb111 Protects Your Information
We handle your personal data with care, transparency, and security at every step. Here is a quick overview of our core privacy commitments before you read the full policy below.
Data Security by Default
Every connection to bb111 is protected by 256-bit SSL encryption. Your personal details and financial data are stored on secured servers and are never transmitted over unencrypted channels. bb111 applies industry-standard access controls to limit who can view your information internally.
No Unauthorised Data Sharing
bb111 does not sell, rent, or trade your personal information to any third party for marketing purposes. We only share data with trusted service partners — such as payment processors like bKash and Nagad — strictly to facilitate your transactions and verify your identity.
Your Rights, Your Control
As a bb111 player, you have the right to access, correct, or request deletion of your personal data at any time. You can also withdraw consent for certain processing activities. Requests are handled within 14 days by our English-speaking support team.
Secure Payment Data
bb111 does not store full payment credentials on its servers. Deposits and withdrawals via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and BRAC Bank are handled through encrypted payment gateways. bb111 only retains transaction references required for auditing and dispute resolution.
Transparent Cookie Use
bb111 uses cookies and similar tracking technologies to keep your session active, remember your preferences, and improve platform performance. We do not use cookies for unsolicited advertising. You can manage cookie preferences through your browser settings at any time.
Age Verification & KYC
To comply with our 21+ policy, bb111 collects identity documents during the KYC verification process. These documents are handled with strict confidentiality, used solely for age and identity verification, and retained only as long as legally required or as needed for account integrity purposes.
- 1. Introduction
- 2. Data We Collect
- 3. How We Collect Data
- 4. How We Use Your Data
- 5. Legal Basis for Processing
- 6. Data Sharing & Disclosure
- 7. Cookies & Tracking
- 8. Data Retention
- 9. Data Security
- 10. Your Rights
- 11. Children & Minors
- 12. Third-Party Links
- 13. Policy Updates
- 14. Contact Us
1 Introduction
bb111 ("we", "us", "our") operates an English-language online gaming platform accessible at bb111.bio, serving players in Bangladesh and other permitted markets. We take our obligations regarding personal data seriously and are committed to handling your information in a transparent, responsible, and secure manner.
This Privacy Policy describes the types of personal information bb111 collects from players and visitors, the purposes for which that information is processed, the conditions under which it may be shared, how long it is retained, and the rights you have in relation to your personal data.
This policy should be read alongside bb111's Terms & Conditions and Responsible Gaming Policy, both of which form part of the overall agreement between you and bb111. Where there is any conflict between this Privacy Policy and the Terms & Conditions on matters relating to data handling, this Privacy Policy shall take precedence.
2 Data We Collect
bb111 collects different categories of personal data depending on your interaction with the platform. The following table summarises the main categories of data we may hold about you:
| Data Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, National ID number, passport number | Registration & KYC verification |
| Contact Data | Email address, Bangladesh mobile number, residential address | Registration & account updates |
| Financial Data | bKash/Nagad/Rocket account numbers, bank account references, transaction records | Deposits, withdrawals & KYC |
| Technical Data | IP address, device type, browser type, operating system, session tokens | Automatically on platform access |
| Usage Data | Pages visited, games played, betting history, session duration, feature interactions | Automatically during gameplay |
| Communication Data | Live chat transcripts, support email records, dispute correspondence | When contacting bb111 support |
| Verification Documents | Copies of NID, passport, utility bills, payment method screenshots | KYC verification process |
| Preference Data | Responsible gaming limits set, game favourites, notification preferences | Account settings & gameplay |
2.1 Sensitive Data
bb111 does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, trade union membership, genetic or biometric data for identification, or health data, except where you voluntarily disclose such information (for example, when requesting self-exclusion on the grounds of problem gambling). Any sensitive data disclosed in this context is handled with heightened care and used solely for the purpose for which it was provided.
3 How We Collect Your Data
bb111 collects personal data through the following channels:
3.1 Direct Collection
You provide data directly to bb111 when you:
- Create a bb111 account by completing the registration form.
- Submit identity and address documents during the KYC verification process.
- Make a deposit or request a withdrawal via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, or BRAC Bank.
- Contact our support team via live chat or email at [email protected].
- Set responsible gaming limits, request self-exclusion, or update your account preferences.
- Respond to any survey, feedback request, or promotional campaign bb111 may conduct.
3.2 Automated Collection
When you access and use the bb111 platform, we automatically collect technical and usage data through server logs, cookies, and similar technologies. This includes your IP address, device identifiers, browser characteristics, the pages you visit on bb111, the games you launch, and the duration of your sessions. This data is collected to ensure the platform operates correctly, to maintain security, and to improve the overall user experience.
3.3 Third-Party Sources
In some circumstances, bb111 may receive data about you from third-party sources, including:
- Payment service providers (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank) who confirm transaction status and, where required, verify account ownership.
- Identity verification and fraud prevention services used to cross-check the documents you submit during KYC.
- Our game software providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi) who may share game session data necessary for dispute resolution and game integrity monitoring.
4 How We Use Your Data
bb111 uses your personal data for the following specific and clearly defined purposes:
- Account Management: To create, maintain, and administer your bb111 player account, including processing registrations, managing login credentials, and keeping your profile up to date.
- Identity & Age Verification: To verify that you are at least 21 years of age and are the person you claim to be, in accordance with our 21+ eligibility requirement and KYC obligations.
- Transaction Processing: To process your deposits and withdrawal requests via your chosen BDT payment method and to maintain accurate financial records of all account transactions.
- Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, money laundering, bonus abuse, multi-accounting, and other prohibited conduct on the platform.
- Responsible Gaming: To monitor gaming behaviour for signs of problem gambling and to enforce self-exclusion requests, cooling-off periods, and deposit limits set by the player.
- Customer Support: To respond to your enquiries, complaints, and dispute submissions via live chat and email, and to maintain records of communications for quality assurance.
- Legal Compliance: To comply with applicable laws, regulations, and lawful requests from competent authorities, including obligations related to anti-money laundering (AML) and counter-terrorism financing (CTF).
- Platform Improvement: To analyse usage patterns and technical performance data in order to improve the bb111 platform, fix bugs, optimise game loading, and develop new features.
- Personalisation: To tailor your bb111 experience by remembering your language preferences, game favourites, and responsible gaming settings across sessions.
- Promotions & Bonus Management: To administer bonuses, promotional offers, and tournaments you opt into, and to ensure compliance with the applicable promotion terms.
5 Legal Basis for Processing
bb111 processes your personal data under one or more of the following legal bases:
- Contractual Necessity: Processing required to fulfil our contractual obligations to you under the bb111 Terms & Conditions, including account management, transaction processing, and dispute resolution.
- Legal Obligation: Processing required to comply with applicable legal and regulatory requirements, including identity verification, AML obligations, and responses to lawful authority requests.
- Legitimate Interests: Processing carried out on the basis of bb111's legitimate business interests, including fraud prevention, platform security, and service improvement, provided that these interests are not overridden by your rights and interests.
- Consent: Where bb111 relies on your consent as the legal basis for processing (for example, for optional personalisation features or non-essential cookies), you may withdraw that consent at any time by contacting [email protected] or adjusting your browser/account settings. Withdrawal of consent does not affect the lawfulness of processing that occurred prior to withdrawal.
6 Data Sharing & Disclosure
bb111 does not sell, rent, or license your personal data to any third party. We only share your information in the following specific and limited circumstances:
6.1 Payment Service Providers
To process your deposits and withdrawals, bb111 shares the minimum necessary data with your chosen payment provider — including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and BRAC Bank. These providers are independent data controllers and are bound by their own privacy policies and regulatory obligations under Bangladeshi financial law.
6.2 Game Software Providers
Our game providers — including Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, and Ezugi — receive certain technical session data (such as a pseudonymous player token and game round identifiers) necessary to deliver game content and resolve disputes. These providers do not receive your full identity details unless required for specific dispute escalations.
6.3 KYC & Fraud Prevention Services
bb111 may use third-party identity verification and fraud prevention services to cross-reference the documents you submit during KYC. These partners process your data under strict data processing agreements and are not permitted to use your information for any purpose other than the specific verification task.
6.4 Legal & Regulatory Authorities
bb111 may disclose your personal data to law enforcement agencies, regulatory bodies, financial intelligence units, or courts of law where required to do so by applicable law, court order, or other legal process. In such cases, bb111 will disclose only the minimum information required and will, where legally permissible, notify you of such disclosure.
6.5 Business Transfers
In the event of a merger, acquisition, restructuring, or sale of all or part of bb111's business, your personal data may be transferred to the acquiring entity as part of that transaction. In such circumstances, bb111 will take reasonable steps to ensure that your data continues to be protected in accordance with this Privacy Policy and will notify you of any material change in how your data is handled.
7 Cookies & Tracking Technologies
bb111 uses cookies and similar technologies (including local storage, session tokens, and pixel tags) to operate the platform effectively and provide you with a consistent, personalised experience. The categories of cookies we use are as follows:
| Cookie Type | Purpose | Required? |
|---|---|---|
| Strictly Necessary | Maintain your login session, remember your account state, prevent cross-site request forgery (CSRF) | Yes — cannot be disabled |
| Functional | Remember your language preference, game display settings, and responsible gaming configurations | Optional |
| Performance / Analytics | Measure page load times, track which features are used most, identify and fix technical errors | Optional |
| Security | Detect suspicious login attempts, flag unusual transaction patterns, enforce geo-restrictions | Yes — cannot be disabled |
bb111 does not use third-party advertising cookies or behavioural tracking cookies that profile you for the benefit of external advertising platforms. You may manage optional cookies by adjusting your browser settings. Please note that disabling certain cookies may affect the functionality of the bb111 platform, including your ability to stay logged in across page navigations.
8 Data Retention
bb111 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected or as required by applicable legal and regulatory obligations. The following general retention periods apply:
- Active Account Data: Retained for the full duration of your registered account plus a minimum of 5 years after account closure, to comply with anti-money laundering record-keeping obligations.
- KYC Verification Documents: Retained for a minimum of 5 years from the date of submission or the date of account closure, whichever is later.
- Transaction Records: All deposit and withdrawal records are retained for a minimum of 7 years to comply with financial record-keeping requirements.
- Support Communications: Live chat transcripts and email correspondence are retained for 3 years from the date of the interaction, or longer if the communication relates to an unresolved dispute.
- Technical & Log Data: Server access logs and IP records are retained for a maximum of 12 months, after which they are anonymised or deleted.
- Self-Exclusion Records: Records of self-exclusion requests are retained indefinitely to prevent re-registration by a previously self-excluded player.
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with bb111's internal data destruction procedures. Anonymised data that cannot be used to identify any individual may be retained indefinitely for analytical and statistical purposes.
9 Data Security
bb111 implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include:
- 256-bit SSL/TLS encryption for all data transmitted between your browser and bb111's servers.
- Encrypted storage of sensitive personal data and financial records at rest using industry-standard encryption algorithms.
- Role-based access controls that limit internal access to personal data on a strictly need-to-know basis.
- Regular security audits, vulnerability assessments, and penetration testing of bb111's infrastructure.
- Multi-factor authentication requirements for bb111 staff accessing internal systems containing personal data.
- Incident response procedures that ensure prompt detection, containment, and notification in the event of a data security breach.
While bb111 takes all reasonable and practicable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your own account credentials. If you suspect that your bb111 account has been compromised, please contact [email protected] immediately.
10 Your Rights
As a player whose personal data is processed by bb111, you hold the following rights in relation to your information. To exercise any of these rights, please contact us in writing at [email protected] with your full name, registered email address, and a clear description of your request. bb111 will respond within 14 calendar days.
Right of Access
You may request a copy of the personal data bb111 holds about you, along with information about how it is being used and with whom it has been shared.
Right to Rectification
You may request correction of any inaccurate or incomplete personal data held about you. Updates to core account details may require additional identity verification.
Right to Erasure
You may request deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to bb111's legal retention obligations.
Right to Restrict Processing
You may request that bb111 limit the processing of your data in certain circumstances, such as while the accuracy of the data is being contested or while an objection is being assessed.
Right to Data Portability
Where processing is based on your consent or contractual necessity, you may request a copy of your data in a structured, commonly used, machine-readable format.
Right to Object
You may object to processing of your personal data where bb111 relies on legitimate interests as its legal basis, unless bb111 can demonstrate compelling legitimate grounds that override your interests.
11 Children & Minors
bb111 is an adult gaming platform strictly restricted to individuals aged 21 and above. bb111 does not knowingly collect, store, or process personal data belonging to anyone under the age of 21. Registration on bb111 requires affirmative confirmation that the applicant meets the minimum age requirement, and identity verification is conducted during the KYC process to confirm this.
If bb111 discovers or is notified that a player under the age of 21 has registered an account and provided personal data, bb111 will promptly close the account, delete all associated personal data, reverse any transactions where possible, and take appropriate steps to prevent re-registration.
If you are a parent or guardian and believe that a minor in your care has accessed or registered on bb111 without authorisation, please contact us immediately at [email protected]. We will investigate and act swiftly to resolve the situation.
12 Third-Party Links
The bb111 platform may contain references or links to third-party services, payment providers, or game software platforms that operate independently of bb111. This Privacy Policy applies solely to data collected and processed by bb111 in connection with the bb111 platform. It does not govern the data practices of any third-party service provider, payment processor, or game developer.
When you interact with a third-party service — such as initiating a bKash payment or loading a game provided by Evolution Gaming or Pragmatic Play — you may be subject to that third party's own privacy policy and terms. bb111 encourages you to review the privacy policies of any third-party services you use in connection with your bb111 account. bb111 accepts no responsibility or liability for the privacy practices of third parties.
13 Policy Updates
bb111 reserves the right to update, revise, or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, regulatory requirements, or platform functionality. When we make material changes to this policy, we will notify registered players via the email address associated with their account and will update the "Last Updated" date at the top of this page.
We encourage you to review this Privacy Policy periodically to stay informed about how bb111 handles your personal data. Your continued use of the bb111 platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any changes, you should cease use of the platform and may request account closure by contacting [email protected].
14 Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or bb111's handling of your personal data, please reach out to our support team through the following channels:
- Email: [email protected] — our English-speaking team responds within 3 hours, Bangladesh Standard Time (UTC+6).
- Live Chat: Available 24/7 directly on the bb111 platform — the fastest route to our support team for general account and privacy queries.
- Data Rights Requests: Email [email protected] with the subject line "Data Rights Request — [Your Full Name]" and we will handle your request in accordance with Section 10 above.
- Security Incidents: If you suspect a breach of your account security or unauthorised access to your personal data, contact us immediately at [email protected] and mark your message as urgent.
For formal written correspondence regarding data protection matters, all communications must be submitted to [email protected] in English. bb111 does not accept service of formal legal notices via live chat or any other informal communication channel.
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